30% OFF “THE BIRTHDAY GIRL COLLECTION”...NO CODE NEEDED!

To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return
  • You will get a confirmation email. Now you can send your items back.

 

What items are returnable?

You can return your items within 7 days of receipt of your shipment.

  • They must be in original condition
  • For clothing, unwashed and unworn
  • In the original packaging, tags attached
  • **Sale items, formal dresses, bodysuits, white items, leggings, swimwear, lipgloss, eyelashes, and accessories are not returnable.

Free gifts or promotional items are not returnable!

Are there any charges for return?

  • Original shipping charges are non-refundable
  • You are responsible for the charges of the return shipping and to send the order back!!

 

How soon will I get my exchange?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.
  • If you are approved, then your exchange or credit will be processed, and a credit will automatically be applied if the exchange is not available, within 3-4 business days.