To start the return process for your order, please enter your email address or phone number and the order number below.
How do I return?
- Enter your order number and email address in the fields above and click Start
- Follow the instructions and select the items you want to return
- You will get a confirmation email.
What items are returnable?
You can return your items within 7 days of receipt of your shipment.
- They must be in original condition
- For clothing, unwashed and unworn
- In the original packaging, tags attached
- **Sale items, formal dresses, bodysuits, white items, leggings, swimwear, lipgloss, eyelashes, style me packages, and accessories are not returnable.
Free gifts or promotional items are not returnable!
Are there any charges for return?
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping and to send the order back!! *We do not provide return labels.
When will my return be processed?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
- If you are approved, then your return will be processed, and a gift card will issued to you with your credit amount, within 3-4 business days.
- Only 1 return per order allowed. Once you have received your store credit and purchase your desired items, be sure sizing is correct. You will not be able to return those items.